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Razbrand accepts all returns that are reported within 21 days from the date of receipt of goods. 

Send an email to letstalk@razbrand.com with the following details:

  • Full name
  • Address
  • Item description
  • Date of order received
  • Reason for return
  • Photo if item is faulty

Refunds are made within 10 working days. 

Please note that refunds do not include shipping costs. 

Please send the product with its original packaging (both the manufacturer’s packaging and the packaging the item(s) arrived in, remove any old shipping labels, place the print-out of the return authorisation that you received via email inside the package.